Shipping Policy
Last updated: 2026
This Shipping Policy explains how shipping and delivery may work for orders placed through gadgetriftlab.com, operated by Empire Growth Solutions LLC. Delivery options, carriers, costs and timing may vary depending on the products ordered, destination address and fulfillment availability.
1. Order processing
Orders are typically reviewed and processed after they are submitted and confirmed. Processing time may vary based on product availability, payment review, address verification, holidays, weekends or operational volume. If we need additional information to process your order, we may contact you using the details provided at checkout.
2. Delivery times
Estimated delivery times are provided for convenience and are not guaranteed unless expressly stated at checkout. Delivery may be affected by carrier delays, weather, high seasonal demand, customs processing, incorrect addresses, remote locations or events outside our reasonable control.
3. Shipping costs
Shipping costs, if applicable, are displayed during the order process or on the relevant product page. Some promotions or product selections may include free shipping. Any available shipping charges should be reviewed before submitting an order.
4. Shipping carriers
We may work with third-party shipping and fulfillment providers to deliver orders. The carrier used for a shipment may depend on the destination, product type, warehouse location, service availability and delivery method selected.
- Standard parcel delivery providers
- Regional or local delivery partners
- Fulfillment warehouse shipping services
- Tracking and delivery notification services
When tracking is available, tracking details may be sent by email or made available through the applicable order communication channel.
5. Tracking information
If tracking is provided, please allow time for the carrier to update the tracking page after the shipment is created. Tracking events may not appear immediately and may update only after the package reaches the first carrier scan point.
6. Address accuracy
Customers are responsible for providing complete and accurate shipping information. This includes recipient name, street address, apartment or suite number, city, state or region, postal code, country and contact details. We are not responsible for delays or failed deliveries caused by incorrect, incomplete or outdated address information.
7. Delayed or missing packages
If your package appears delayed, first review the tracking information provided by the carrier. If the package has not arrived within a reasonable time after the estimated delivery window, contact us at [email protected] with your order number, shipping address and any tracking information. We will review the issue and, where appropriate, work with the carrier or fulfillment provider.
8. Damaged packages
If a package arrives damaged, please keep the packaging and take photos of the item, shipping label and exterior package condition. Contact us as soon as possible at [email protected] with your order number and supporting photos so we can review the issue.
- Keep all original packaging until the issue is resolved
- Take clear photos of visible damage and shipping labels
- Contact support promptly with your order information
- Do not discard the item unless instructed by support
9. Failed delivery or returned shipment
If a carrier cannot complete delivery due to an incorrect address, recipient absence, refusal, customs issue or failure to collect the package, the shipment may be returned to the sender or fulfillment provider. Additional shipping charges, reshipment limits or cancellation conditions may apply depending on the circumstances.
10. International shipping
International shipping availability may vary by product and destination. International orders may be subject to customs review, import duties, taxes, brokerage fees or local delivery requirements. Where applicable, customers are responsible for any duties, taxes or fees required by the destination country unless otherwise stated during checkout.
11. Shipping restrictions
Some products may not be available for delivery to certain regions due to carrier restrictions, product limitations, customs rules, regulatory requirements or fulfillment constraints. If an order cannot be shipped to the address provided, we may contact you to update the order, cancel it or issue a refund where applicable.
12. Shipping support contact
For shipping questions, delayed packages, tracking issues or delivery concerns, contact us at: [email protected]